Privacy Policy

Introduction

Safal Shree (“App”) is owned and operated by Safal Shree Buildwell Pvt. Ltd. (“Company”, “we”, “our”, or “us”), a company incorporated under the laws of India.

This Privacy Policy explains how Safal Shree collects, uses, stores, protects, and handles information when you use the Safal Shree mobile application.

The App is intended for use by authorized members of Safal Shree Buildwell Pvt. Ltd. The App provides business-related functionality such as member account access, customer registration, property/plot-related information, booking information, reports, and other services made available by the Company.

By using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, the App may collect or process the following information:

A. Member Account and Identification Information

• Member ID
• Name
• Mobile phone number
• Login/authentication information
• Other basic details required to identify and authenticate an authorized member

B. Customer and Business Information

When an authorized member registers a customer through the App, the App may collect or process information such as:

• Customer name
• Customer mobile number
• Basic customer details required for registration
• Other information required for providing the Company's business services and reports

C. Information Displayed in Reports

The App may display business and account-related information through reports, including:

• Customer and member-related records
• Property or plot information
• Booking records
• Installment or payment-status records
• Other business-related reports made available by the Company

Such information may be provided by or maintained through the Company's business systems and displayed to authorized members based on their access permissions.

Members are responsible for ensuring that any customer information they submit during customer registration is accurate and that they are authorized to provide such information.

2. How We Use Information

We may use the information collected through the App to:

• Authenticate and authorize members.
• Provide access to authorized App features.
• Register and manage customer records.
• Provide property and plot-related information.
• Provide booking-related information and records.
• Display reports.
• Maintain and improve the functionality, performance, and security of the App.
• Prevent unauthorized access, misuse, fraud, or other security issues.
• Comply with applicable legal and regulatory requirements.

We do not use personal information for marketing purposes without appropriate consent where consent is required.

3. Data Sharing

We do not sell users' personal information.

Personal information is used primarily for the internal business operations of Safal Shree Buildwell Pvt. Ltd.

We may disclose information where reasonably necessary:

• To authorized personnel of the Company for legitimate business purposes;
• To service providers or technology infrastructure providers who support the operation, hosting, maintenance, security, or technical functioning of the App, where applicable;
• When required by applicable law, regulation, court order, or governmental authority; or
• Where necessary to protect the rights, property, safety, or security of the Company, users, or others.

Any third-party service providers used by the Company are expected to handle information only for the purposes for which they are engaged and in accordance with applicable requirements.

4. Payment Information

The App does not directly collect or store users' credit card, debit card, or bank account credentials through the App.

Where the App displays booking or financial records, such information may be maintained as part of the Company's business records. Such records are not intended to constitute storage of users' payment-card credentials.

5. Data Security

We take reasonable and appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include:

• Access controls and authentication;
• Restricted access to business information;
• Secure server infrastructure;
• Encryption or other security measures where appropriate;
• Secure communication channels where supported; and
• Monitoring and other measures designed to protect the App and its information.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.

6. Data Retention

We retain personal and business information only for as long as reasonably necessary to:

• Provide the App and its business services;
• Maintain business and customer records;
• Fulfill contractual or legitimate business requirements;
• Resolve disputes;
• Prevent fraud or misuse;
• Comply with applicable legal, regulatory, accounting, or reporting obligations.

When information is no longer required for these purposes, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

7. Account and Data Deletion

If an account or member profile is created for use with the App, members may request deletion of their account and associated personal information by contacting us using the contact details provided below.

After verifying the request, we will process deletion of information that is eligible for deletion, subject to any information that we are required or permitted to retain for legitimate business, legal, regulatory, security, fraud-prevention, or dispute-resolution purposes.

Where certain information must be retained, we will retain it only for the period required or permitted for the applicable purpose.

8. Children's Privacy

The App is intended for authorized business members and is not directed toward children.

The App is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.

9. User Responsibilities

Members are responsible for:

• Keeping their login credentials confidential;
• Using the App only for authorized business purposes;
• Providing accurate information when registering customers;
• Ensuring they are authorized to provide customer information;
• Not submitting information that they are not authorized to provide;
• Immediately notifying the Company of suspected unauthorized access or misuse of their account.

10. Third-Party Websites and Services

The App or related Company services may contain links to websites or services operated by third parties.

This Privacy Policy does not govern the privacy practices of third-party websites or services. Users should review the privacy policies of those third parties before providing information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or security practices.

When changes are made, the updated “Last Updated” date will be displayed at the top of this Privacy Policy.

The updated Privacy Policy will be made available through the Company's website or other appropriate channels.

12. Contact Us

If you have questions, concerns, requests regarding your personal information, or wish to request account/data deletion, please contact: